Will my Studio Pay account still switch to Frasers Plus?
Yes. We’ll no longer be offering our Studio Pay credit product and because of this we have made the decision to switch your Studio Pay account balance to your existing Frasers Plus account. Your account will be switched within two months after the opt out date that we’ve provided to you in an email.
What do I need to do if I'm happy to switch to Frasers Plus?
Nothing. If you’re happy to switch you don’t need to do anything and we’ll take care of everything for you. We’ll be in touch before your account is switched to Frasers Plus.
Please be aware that we reserve the right to postpone or cancel your switch if your circumstances change.
What will happen to my Studio Pay account balance?
If you have a Studio Pay account balance this will automatically be transferred to your existing Frasers Plus account. You’ll see the instalment plan, monthly instalment amount, and interest you’ll pay over the length of the plan in your Frasers Plus account.
You can replan your balance to a shorter instalment plan to reduce the interest you will pay.
Your Frasers Plus annual percentage interest rate (APR) will stay the same. This will be used to calculate any applicable interest on the balance we transfer from Studio Pay.
You have a credit limit amount already allocated to your Frasers Plus account. We may increase this, subject to affordability, by an amount up to the total value of your existing Studio Pay credit limit. We will let you know your new credit limit once it has been increased. If you don't want your Frasers Plus credit limit to increase, you will need to opt out of the switch.
What if I don't want to switch?
That’s completely up to you. See our ‘Can I opt out if I already have Frasers Plus?’ article here for more information.
For any further queries
If you have any further queries, contact us about the switch at switch@studio.co.uk.