We are committed to providing you with the best experience possible, so we are constantly working to make sure our product and service is completely transparent, fair and exciting to use. If you are not happy with your experience with us, we want to know.
Please get in touch with us so we can start looking into what’s gone wrong. Here are a few different ways you can contact us to log your complaint:
- Through ‘Live Chat’ within your Frasers Plus app.
- By Submitting a request to our Financial Services Team.
- By post to: Frasers Plus Financial Services Team, Express House, Petre Road, Clayton Business Park, Accrington, Lancashire, BB5 5JB
You can read our Complaints policy here.