As a responsible lender, we regularly review your account to assess if we can offer you a credit limit increase or if we need to reduce your credit limit depending on factors such as payment history, creditworthiness, affordability, purchase values and purchase frequency.
Occasionally, if you’re eligible for a credit limit increase, we may send you a message via email and SMS to offer you one depending on your credit limit preference. See our What is my credit limit preference? FAQ to learn more about your preferences.
You can request a credit limit increase by contacting us using submit a request which will be subject to a creditworthiness and affordability assessment.
If you think your credit limit is too high we can decrease it for you, but it cannot go below your current balance. Please contact our support team by using submit a request.