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  2. General, Privacy & Legal

General, Privacy & Legal

General enquiries, documentation requirements, privacy & data policies, Terms & Conditions, and other regulatory info.

Privacy & Data Handling

  • Where can I find the Privacy Policy?
  • How do you use my personal data?
  • Privacy Policy for Frasersplus.com
  • Cookie Policy for Frasersplus.com

Terms & Other Documentation

  • What are the main features of the app?
  • What is the minimum required software version my device needs for the app?
  • Where can I view my credit agreement information?
  • Where can I find a copy of the Terms & Conditions?
  • Income and Expenditure form
  • What is the Payment Support Portal?

Promotion & Offer Terms

  • Free fragrance consultation with Guerlain (FLANNELS in store Leeds only)
  • £10 reward (1000 bonus points) when you spend £100 or more on the Back-to-School range online at Sports Direct
  • Tiered Bonus Points Offer 2 - July 2026
  • Tiered Bonus Points Offer 1 - July 2026
  • 5% Introductory Discount on Holidays and Hotels with lastminute.com
  • Double Points when purchasing HOKA at Sports Direct - July to August 2026
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Regulatory Complaints

  • Regulatory Complaints
  • Financial Services Information - 1st May 2025 - 31st October 2025
  • Financial Services Information - 1st November 2024 - 30th April 2025
  • Financial Services Information - 1st May 2024 - 31st October 2024
  • Financial Services Information - 1st November 2023 - 30th April 2024
  • Financial Services Information - 1st May 2023 - 31st October 2023
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